Frances Clark, Orthodontic Treatment Coordinator: Overview
Frances Clark, Orthodontic Treatment Coordinator: What you do
Frances Clark, Orthodontic Treatment Coordinator: Typical Day
Frances Clark, Orthodontic Treatment Coordinator: Education and Training
Treatment Coordinator
A treatment coordinator is a designated person in a dental or medical office, who's primary function is to educate and coordinate with patients. They explain the procedures and fees to the patients. Coordinate with insurance companies. Establish payment plans. Communicate the patients' needs or concerns to the office staff. All of this is in an effort to free the doctor up to perform more procedures.
Advice and Soundbites
It's about customer service. It wasn't about knowing the teeth or the dynamics of that. It is about listening and being able to communicate. Frances Clark
